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Returns & Exchanges

Due to the nature of our products, all sales are final; however, if you receive a damaged or incorrect item, we are committed to making it right within 14 days of delivery.

Return Process

  • 1.
    Contact Support

    Email our customer service team with your order number and photos of the damaged or incorrect beauty products.

  • 2.
    Receive Authorization

    Our team will review your request and, if approved, provide a Return Merchandise Authorization (RMA) number and further instructions.

  • 3.
    Pack Your Items

    Securely place the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the box.

  • 4.
    Processing & Refund

    Once your return is received and inspected at our warehouse, we will issue a refund to your original payment method within 7-10 business days.